I design for the whole experience.
I design for the whole experience.
My peers rely on my deep understanding of the product at hand, its users and my design rationale.
Universal Authentication Flow
Our company launched an initiative to capture user’s phone numbers to grow what we dubbed the “known driver network.” Users who have verified phone numbers have access to our product's best possible experience.
Successful sign ins
90%
Decrease in forgotten passwords
94%
Universal Authentication Flow
Our company launched an initiative to capture user’s phone numbers to grow what we dubbed the “known driver network.” Users who have verified phone numbers have access to our product's best possible experience.
Successful sign ins
90%
Decrease in forgotten passwords
94%
Automated Parking Payments
The parking experience can be very frustrating due to the overcomplication of what seems like a simple task. The Express Pay product aims to provide the fastest parking experience for customers and facility operators through digital payments.
Digital conversion rate
68%
Automated Parking Payments
The parking experience can be very frustrating due to the overcomplication of what seems like a simple task. The Express Pay product aims to provide the fastest parking experience for customers and facility operators through digital payments.
Digital conversion rate
68%
Conversion Rate
4.5%
Process
I turn complex problems into intuitive experiences through research, thoughtful design, and testing. I work closely with users to understand their needs, explore ideas, and refine the details.
01
Discover
Meet with users and look at existing data to take their needs and goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Come to Product and Engineering teams with possible solutions and gather additional information about feasibility. Guide any decisions based on user feedback and company objectives.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
Your compass to innovation and design excellence. From exploration to execution, this dynamic framework fuels creativity and precision, ensuring your product journey aligns seamlessly with user desires.
01
Discover
Brainstorming sessions in order to take their needs and company goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Develop
Define the user experience, test and evaluate design concepts, and analyze how your designs will inform behavior and effect the experience of the user.
03
Define
Gather additional information about the ideal client, market opportunities and design sprint. Getting direct feedback from users themselves through user surveys and field activities.
02
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Process
I turn complex problems into intuitive experiences through research, thoughtful design, and testing. I work closely with users to understand their needs, explore ideas, and refine the details.
01
Discover
Meet with users and look at existing data to take their needs and goals into account. Define the scope and objectives of the project and lays a fundamental foundation for everything that comes after.
Define
Come to Product and Engineering teams with possible solutions and gather additional information about feasibility. Guide any decisions based on user feedback and company objectives.
02
Develop
Define the user experience, test and evaluate design concepts, and analyze how designs will inform behavior and effect the experience of the user.
03
Deliver
Determine design patterns, elements of template pages, different framework options, and work with developers to test design functionality.
04
Skills
Skills
UX Design
UX Design
UI Design
UI Design
Product Design
Product Design
Design Systems
Design Systems
Workshops
Workshops
Design Sprint
Design Sprint
Interaction Design
Interaction Design
User Testing
User Testing
Usability Testing
Usability Testing
UX Research
UX Research
Leadership
Leadership
Mentoring
Mentoring
+ More
+ More